Smart Check-In, Relaxing Experience

Your stay.
As easy as a click

At the HIAMO Hotel Hamburg-Bergedorf  , your relaxing stay begins the moment you book. Thanks to streamlined processes and digital support, you can sit back and relax while we take care of the rest.

We don’t have a traditional front desk here—instead, we have smart check-in kiosks and hosts who are available to assist you in person until 10 p.m. While the technology handles the paperwork, we focus on what matters most: you and your time in Hamburg!

Before You Arrive

Check in conveniently online, fill out the registration form, enter your payment information, and get all the important details—right from your couch

Arrival & Check-in

When you arrive here, you’ll feel right at home. Use our check-in kiosks or take care of everything online before you arrive.

You can easily manage check-in, check-out, and your room key right from your smartphone. No additional app required, contactless payment, and complete flexibility.

No time to take care of the paperwork before your trip? No problem! You can take care of any outstanding matters at the check-in terminal. Quick, easy, and stress-free.

Your stay

Book extras, discover restaurant recommendations, plan your Hamburg adventure, or extend your stay on a whim. All right from your phone.

We're here for you

We'll handle the paperwork, while our hosts will personally take care of you with tips, support, and everything else that makes your stay special.